Direct To Fan Fulfilment
“As an independent artist, there is so much to do on your own, every bit of support means the world! I'm super thankful that MerchMe and their wonderful team has enabled me to get my music to fans across the motu and beyond, arohanui.” – Wiri Donna
"Merchme has been a life saver for us. It has made being an independent band so much easier. I wish we had found them soon!" – Die! Die! Die!
“MerchMe have been an awesome team to work with and have saved us a lot of time, especially in the vinyl packing department! It’s also always a treat having our weekly music catch-ups when popping in store. 10/10!” – LOOP Recordings
Tired of packing endless orders by yourself? Wish you had someone to help out with sending your vinyl, tees, tea towels, and socks direct to fans? You’re in luck.
We're providing musicians and independent labels in Aotearoa with a local, experienced merch fulfilment team and service that connects with your online store, to send out records and merch directly on your behalf quickly and with care.
We also offer a wider range of e-commerce store options. Contact us for more info.
MerchMe was launched in 2021 by Flying Out, who with over 10 years' experience are old hands at sending records within NZ and around the world. We care about sending records so much we’ve even created our own custom-built mailers!
Whether it be through linking up with your Bandcamp or other webstore, or hosting an online shopfront for you, we're here to help. Simple pricing, no fixed terms, and competitive shipping costs. What’s not to love?
What you’ll do:
– Contact us with a short outline of your need
– Link with us as a fulfilment partner or purpose-built shopfront
– Deliver your stock to us
What we’ll do:
– Receive and dispatch orders on your behalf
– Charge exact shipping costs back to you + a $5 handling fee per parcel
– Assist with customer comms around any issues with delivery
How does this service work?
You authorise us to fulfil orders placed through your online store, and deliver your stock to us. MerchMe takes care of picking, packing and sending orders on your behalf.
Does this service only work with Bandcamp? What if I sell through Shopify or [X] website?
We can fulfil orders via the platform of your choosing. We're also able to build and host a shopfront for you on the MerchMe website.
Does this service cost?
We charge an NZD 5 handling fee for each parcel we send (covers packaging and labour), as well as exact shipping costs per delivery. We invoice on a monthly basis. There's no set-up fee.
I’m going on tour, could MerchMe look after my orders while I’m gone?
Totally! We're happy to manage your fulfilment in the short or long-term. We just need one month’s notice of the end date of the arrangement. If you'd like us to hold a high level of stock for an extended period of time we may need to charge a small warehousing fee.
How long does it take for MerchMe to send out orders?
We process and dispatch all orders within 1-2 business days of receipt.